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商品編號： 9-604-012 出版日期： 2003/09/02 作者姓名： Bohmer, Richard 商品類別： Operations management 商品規格： 16p 再版日期： 2010/10/12 地域： 產業： Health care services;Hospitals 個案年度： 2002 - 2002
商品敘述：
This case is available in only hard copy format (HBP does not have digital distribution rights to the content). As a result, a digital Educator Copy of the case is not available through this web site. Describes in detail the process of diagnosing the cause of a sore hip in a young girl. Referred to the emergency room by her pediatrician, the child is subjected to a set of diagnostic tests over a two-day period, each designed to reduce the uncertainty surrounding the cause of her symptoms. Allows students to examine the process of patient care from the point of view of the patient and her parents, the medical staff, and the hospital''s managers.
涵蓋領域：
Process analysis;Process flow;Production processes
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